Return for refund

We hope every piece feels just right. 
But if you change your mind, we accept returns within 14 days of delivery. 
Items must be unworn, unaltered, and in their original packaging (including tags, box, pouch, and any gifts with purchase). Please find more information about our return policies here.

Refunds are issued to the original payment method within 10 business days after the returned item is received. Please note that each return undergoes a quality check, and items that do not meet our standards will be returned to the sender.

To submit a return request:

1. Log into your account, locate the order you’d like to return, and select “Return Product.”
   Alternatively, you can use this form.
   For refunds, please select the return type “Return for Refund.”

2. Once your return request is approved by our team, you’ll receive a confirmation email with a link to download your return shipping label.

If it has been more than 14 days, please contact us. You can leave a message in the chat or email us at [e-mail] including your order number and a brief description of your request. Our Care Team will be happy to review your inquiry.

In case your item needs a repair, please select the option “Return for Repair” or contact us at [e-mail] for customized resolution.