Can I make changes to my order?

If your shipping notification has already been sent, we’re unable to make changes to your order. However, if your order is still processing, our Care Team will be happy to do their best to assist you. Please note that while we’ll try to accommodate your request, changes may not always be possible.

Address:
Please enter your address carefully when placing your order. If you notice an error, contact our Care Team as soon as possible to request a correction: [e-mail]
Note: We cannot accommodate changes to a different state due to varying sales tax rates.

Product Changes:
We cannot modify orders that have already been confirmed. To change items, the order must be canceled and placed again with the desired products. Please contact our Care Team as soon as possible to request a cancellation: [e-mail]

Contact Information:
Shipping confirmations and tracking numbers are sent to the email provided at checkout and cannot be updated.
If your order is a gift, we recommend informing the recipient to avoid confusion.

If a recipient’s name needs to be updated, please contact our Care Team as soon as possible: [e-mail]. If the order has not been shipped yet the update should be possible.