Can I cancel the order I placed?

We try to get your order dispatched as quickly as possible and are unable to guarantee any cancellation requests or changes to your order.

The order status in your account may differ slightly from the warehouses due to system update timing. To request a cancellation please contact our Care Team at [e-mail] with your order details as soon as possible and we will get back to you with the confirmation.

You can stay in the chat to see if an agent connects, or leave your message here—Care team will get back to you ASAP!

Please note that while we’ll try to accommodate your request, changes may not always be possible. If you have already received a shipping notification, your order cannot be cancelled.